Shipping policy
Shipping Policy
Toolease Kitchen Ware Store
At Toolease, we aim to deliver quality kitchenware to your doorstep as quickly and safely as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Express Shipping (if available): 2–5 business days
Delivery times may vary depending on your location, courier service, and unforeseen circumstances.
Shipping Locations
We currently ship to [insert countries/regions you ship to, e.g., nationwide / international].
If we do not ship to your location, you will be notified at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.
Shipping Delays
Toolease is not responsible for delays caused by courier services, customs clearance, weather conditions, or other circumstances beyond our control. However, we will do our best to assist you in tracking your order.
Damaged, Lost, or Missing Packages
If your order arrives damaged, incomplete, or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable), and we will work to resolve the issue promptly.
Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout. Toolease is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For any questions regarding shipping, please contact us at:
📧 contact@toolease.store
📞 +92 3007434549